Lead, Client Solutions - MEP

Mumbai, Maharashtra, India | Sales | Full-time

Apply

About us

WeWork is a global platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life’s work. 

WeWork India, is run by the Indian real estate conglomerate, Embassy Group and commenced operations in 2017. Currently, it has over 62,000 members and 43 locations and six cities in India - Bengaluru, Mumbai, Gurugram, Noida, Hyderabad, and Pune. Its portfolio comprises small and medium enterprises, start-ups, large businesses, freelancers, etc. Our mission is empowering tomorrow’s world of work. 

Flexibility is paramount in today’s workforce and the WeWork India team is laser-focused on fuelling growth opportunities and fortifying its position as the leading flexible workspace brand with customisable and innovative solutions for all businesses. In October, WeWork India made its first investment in Bengaluru-based conferencing and collaboration platform, Zoapi. Founded in 2019, Zoapi is a unified conferencing and collaboration solution provider for enterprise companies, coworking spaces, and education centres.

WeWork India’s latest brand campaign ‘Great Inspires Great’, showcases the breadth of products at WeWork India which makes it the ideal end-to-end workspace solutions provider in a hybrid and flexible world. WeWork’s products include digital offerings like On-demand, All Access, Managed Office by WeWork, and its space as a service portfolio consisting of private offices, custom build offices, and conference rooms, among others.

WeWork India is the country’s leading flexible workspace provider that offers a personalised experience to different types of professionals with varied needs through its innovative and customised offerings. WeWork India is home to a community of diverse set of people – from innovators to visionaries to dreamers and go-getters, making it a space where people meet and inspire each other to achieve greater heights of success. You can learn more about our team and organisation here. Read more about our culture code to understand how we do things.

About the Role:

The MEP consultant, part of the Client Solutions team, designs custom spaces to solve complex problems, ensuring deliverable sales. Bridging Sales and Product, this role is key in technical customer interactions throughout sales and execution.

Ideal candidates are experienced MEP professionals, preferably in workplace design. They should excel in industry practices, seek to improve inefficiencies, and enjoy customer interactions. Skills in technical selling, driving urgency, closing business, and managing priorities are crucial. Knowledge of building design, interior fit-out, construction, and technology implementation is essential.

This role requires teamwork, brand understanding, clear client communication, respect for sensitive information, and collaboration with internal stakeholders to create customer solutions.

Roles and Responsibilities:

  • Be a key client-facing member of the Client Solutions Team, working closely with CS, Sales, and Product teams.
  • Manage multiple projects, prioritize workload, and ensure timelines are met.
  • Involved during sales: manage due diligence, develop layouts, understand lease terms, optimize budgets, plan schedules, and secure approvals.
  • Generate and maintain reporting data, report to upper management.
  • Implement new initiatives and meet departmental targets.
  • Document and convey custom requirements to the design and construction team.
  • Liaise with the DnB or Product MEP team to ensure project constructability, schedule, and budget alignment.
  • Conduct site walk-throughs to showcase standard offerings and solutions.
  • Develop best practices for pipeline creation, conversion rates, forecasting, and cross-functional collaboration.
  • Drive member satisfaction and identify additional business growth opportunities.
  • Assist in closing complex transactions, negotiate with customers and contractors.
  • Maintain knowledge of WeWork offerings, competitive landscape, and industry trends.

Education and Desired Qualifications:

  • Bachelor’s degree or higher in Mechanical or Electrical Engineering.
  • 6-8 years experience in MEP engineering, with 5 years in workplace/office fitouts.
  • Strong knowledge of mechanical/electrical/life safety engineering and coordination.
  • Substantial experience in commercial construction projects.
  • Proficient in reading building MEP/architectural plans for layout and cost assessment.
  • Quick decision-making and problem-solving skills.
  • Understanding of construction contracts and agreements.
  • Willing to travel as needed.
  • At least 3 years in a client-facing role.
  • Minimum 5 years managing client relationships in design and construction.
  • Excellent communication skills.
  • Effective decision-making and problem-solving abilities.
  • Proven team efficiency improvement and system creation skills.
  • Experience in high-growth, fast-paced environments.
  • Preferred experience with Fortune 500 companies.
  • Knowledge of project budgeting and scheduling.
  • Self-directed with a strong initiative and willingness to learn.

Equal Opportunity Employer

WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.

We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that  you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.